At Total Bath Systems We Let Our Customers do the Talking!
We’re proud to serve neighbors all across Connecticut, with a long history of happy customers attesting to our quality craftsmanship and dedication to personal service. But don’t take our word for it – learn what other homeowners have to say about our bathroom remodeling services and other successful renovation projects!
Total Bath Systems looks forward to working with you to beautify your home. Give us a call at (860) 410-6950 when you’re ready to take the first step. Chat with us on the phone or complete our online form to get a free quote on your bathroom remodeling idea.
Brandon Downer is an excellent consultant! He is very patient and professional.
Awesome guy very efficient and helpful easy going.
The staff is super friendly and knowledgeable. I wouldn’t use anyone else.
Very educational and experienced.
After going through so many other contractors for a good quote and time-frame, these folks really came through. Fernando was great!
Fernando group was so great I love the way they work very organized very clean and professional plus the job was beautiful I love everything they did.
Fernando’s group did an excellent job in my bathroom and the office staff was very friendly and I recommended that.
I loved my new bathroom.
Very POLITE! Very clean. Best of all BEAUTIFUL SHOWER!
Had my bathroom done and the people that came to my house were extremely polite and professional. I would definitely recommend them to someone who has trouble finding a good contractor to work with. The contractor was very reassuring about the job and knew what he was talking about. Thank you again for a wonderful job done!
Great quality best in town.
The bathroom was amazing. The workers were very friendly and helpful when I had any questions. Great work!
Amazing work! this guys are so professional from the beginning till the last detail.
I absolutely loveee my shower!
I had great experience, everybody was very helpful and nice. I’m very Happy with new bathroom.
Walt was very helpful and we learned a lot about renovating a bathroom!
Very informative.
David Fisher is professional and spent a great deal of time with us without rushing us. Had samples very efficient.
Everything was explained very well.
Brandon Downer was the politest sales rep I have ever dealt with. Brandon was very thorough with all the explanations and questions asked.
Brandon was amazing and on time and explained everything very well.
Josh was fantastic! Very knowledgeable and friendly. A true asset the company. Tbs worked with us and was able to achieve what know other company could. Thanks!
Josh was knowledgeable, patient and took the time to answer All of my questions. I would highly recommend Josh to my Family and Friends. He did an excellent presentation. I’m looking forward to My New Walk In Shower.
Jessica the call center representative was very knowledgeable, detail oriented and overall a pleasure to speak with!
Walter is a good communication very understand I refer him to anyone
Jackie is the best !!!!
The quoter was on time and professional. He explained all our options clearly and how this company is better than other bathroom remodeling companies. They exclusively use Kohler products.
I had such a wonderful experience with this company.
Jackie is the absolute best.
Jackie was excellent!!
Amber was super helpful and very pleasant to speak with, great attitude, answered all my questions that I had.
Amber was very helpful.
I totally recommend total bath systems! Their staff was amazing, I spoke with Amber on the call and she was extremely helpful. I also have previously been helped by Cassidy and she was amazing. Great staff!
Jackie is very professional and helpful.
Amber was very helpful!!
Amber was very helpful in my consultation.
Cassidy was soooooo kind and professional!!!
I had the best experience dealing with Jackie she was prompt when answering the phone and had a lot of knowledge over the phone.
Jackie is a very great person thank you for being you.
Jackie is wonderful. She was very helpful and professional.
Jackie was amazing and helpful.
Jessica the call center representative is very professional and knowledgeable on the services they offer ! Great communication and understanding!
Very respectful, representative of TBS. Would definitely recommend a consultation!
Al was very informative and walked us through the process. He is very relatable and showed us a great product!
Met with Walter from Total Bath System, and it was a phenomenal experience. He was very polite and professional.
Chuck was amazing to work with! He was incredibly helpful, knowledgeable and not at all pushy. Looking forward to enjoying my new bath in the near future!
Bath Remodel. Love My New Bathroom. Installers kept everything neat & clean. Very professional.
Tyler and Joey were great! They worked steadily. All the while keeping me informed and were very patient with all my questions. They cleaned up at the end of each work day. There was a third guy (can’t remember his name). He was just as courteous as Tyler and Joey. It was nice to see how well these three work together. Great work guys!!?
Michael, took the time to go over what we needed. We look forward to working with your company. Timely, and very courteous! Wouldn’t think of working with anyone else!
We recently did the next to last phases of our condo renovations – upgrading two bathrooms and replacing the kitchen floor with new tile. We made our purchases through Home Depot and the work was done by Total Mechanical Systems and WE COULD NOT POSSIBLY BE HAPPIER! Michael, the salesman, was very thorough in presenting options and helping us with our decisions re the project. Tyler O and Dan J did the actual work and were fantastic! They arrived on time each day, worked steadily to complete the work in the promised time, and treated the job as if they were working in their own homes. Their attention to detail was noticed and appreciated. Thank you Tyler and Dan – we love our new bathrooms and kitchen floor! And thanks to Christine – my phone contact – who helped keep the project organized and moving. We would definitely use TMS again.
I contracted to have Total Mechanical Systems change my bathtub area into a walk-in shower. They came and measured and told me what I needed for flooring and the size of my shower. They did the job in just two days with little inconvenience. They were courteous and hard working. I love my new shower! I would recommend this company to anyone.
Remodeling one of our full bathrooms. Very efficient and professional team from the start consultation to the end cleanup. To add to the experience the capacitor on my central air conditioner went out the day before the work started. The workers worked well together and were able to answer any and all questions we had. I would absolutely recommend Total Mechanical Systems.
All I have to say is awesome awesome awesome. I went through home depot to remodel my bathroom about three weeks ago. TMS is the contractor and they sent Andrew. Not only is he down to earth, honest, and totally educated in his products, he was patient in waiting for me to tend to my elderly father in between the meeting. I have never signed with a contractor without waiting a couple of days until now. You judge a company by your employees well TMS you have yourself a total winner. Highly recommend. Go cowboys!!
To be fair I did not have an installation done - strictly because I won’t decide under pressure - the option was to save almost 5k by committing immediately at the time of consultation (I still had 2 other vendors coming the same day to consult). But 5 stars for Brandon- he was on top of his game!
Brandon was very knowledgeable, professional and made the process very easy to get our new bathroom installation setup. I highly recommend using him.
Chuck was a very good salesman explained everything clearly and very helpful.
Walter was the most professional representative ever. His knowledge and presentation was exceptional. He was extremely courteous and responsive to all our questions. Highly recommended!
Brandon was great during our consultation- very clear and friendly, provided honest feedback, and he never pressured us into buying anything.
Customer Reviews
Chuck was a very good salesman explained everything clearly and very helpful.
Brandon was very knowledgeable, professional and made the process very easy to get our new bathroom installation setup. I highly recommend using him.
To be fair I did not have an installation done - strictly because I won’t decide under pressure - the option was to save almost 5k by committing immediately at the time of consultation (I still had 2 other vendors coming the same day to consult). But 5 stars for Brandon- he was on top of his game!
Brandon was great during our consultation- very clear and friendly, provided honest feedback, and he never pressured us into buying anything.
Walter was the most professional representative ever. His knowledge and presentation was exceptional. He was extremely courteous and responsive to all our questions. Highly recommended!
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Mon – Thu: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 5:00 PM
Sat - Sun: 8:00 AM - 3:00 PM